000 00473nam a2200181Ia 4500
008 130318s9999 xx 000 0 und d
020 _a8120328833
082 _a658.401 BES/T
100 _aBesterfield, Dale H
245 _aTotal quality management
250 _a3
260 _bPrentice Hall of India
_aNew Delhi
_c2005
300 _a640
650 _aTOTAL QUALITY MANAGEMENT
650 _aTQM
700 _aBesterfield, Glen H
700 _aBesterfield-Michna, Carol
999 _c1180
_d1180