Besterfield, Dale H <br/><br/>
Total quality management 

 - 3 
 - New Delhi  Prentice Hall of India  2005 
 - 640 
<br/><br/><label>ISBN: </label>8120328833 
<br/><br/><label>Subjects--Topical Terms: </label><br/>TOTAL QUALITY MANAGEMENT<br/>TQM
<br/><br/><label>Dewey Class. No.: </label>658.401 BES/T